This article explains how to address each error that a user may encounter while using Killer devices.
- Code 10 Error on Network Adapter – Update the drivers. You can find the latest Killer Control Center, with the latest drivers, here for all Killer Wireless-n/a/ac (1435, 1535, 1525, 1550) and currently supported Ethernet adapters (E2200, E2400, E2500, E3000) with current versions of Windows 10 (1803+):
And here for all Killer Wireless-N adapters (1102, 1103, 1202), regardless of operating system version. Wireless-N adapters will use this version of the Killer Control Center in all builds of Windows 10. This version is also for Windows 7 and Windows 8.1 for all adapters. Please note that the 1550 does not have drivers for Windows 7 or 8.1.
If that does not solve the issue, and/or the Ethernet adapter vanishes, you may need to click View > Show hidden devices at the top of Device Manager, and then follow our guide for clean installing drivers in Device Manager. Click here for that guide.
- Code 43 or 56 Error on Network Adapter – Right-click on the device, click Uninstall Device, do not click the checkbox, click Uninstall, then restart the computer by clicking Start > Power > Restart. The device will likely act normally upon restart. Update drivers by installing the latest Killer Control Center, which also installs the latest drivers, found here – https://support.killernetworking.com/software/
- Wi-Fi or Bluetooth Device Missing or Grayed Out from Device Manager – Click here to see the relevant KB article.