No Internet Access When Connected (Affects Ethernet AND/OR Wi-Fi)
Some users may encounter an issue where they are unable to use the Internet even though they appear to be...
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Wireless Not Working After Update / Code 10 Error
Some users have contacted us regarding their Killer Networking adapters not working after a Windows Update. This issue has affected various... -
Wi-Fi Drops and Disconnects
What does this mean for you, this means when you purchase a new device, and you are using it on... -
Bluetooth or Wi-Fi Missing From Device Manager
When this occurs, it is usually an issue of the BIOS or the operating system not enumerating the device properly.... -
Windows Update Slowed Or Broke Internet Connectivity
Windows users will periodically run into situations where a Windows Update either slows or completely removes their ability to connect... -
How to Discharge Your Machine to Reset Your CMOS
This guide will cover how to discharge your machine to reset your CMOS, forcing your computer to re-enumerate its devices.... -
Will the Killer 1550 Work In My Desktop Mainboard?
Some users have inquired whether the Killer Wireless-AC 1550 is compatible with their desktop mainboards. Most desktop mainboard M.2 slots... -
Installing the Killer 1550 with an M.2 to PCI-E Converter
The Killer Wireless-AC 1550 can be used in some M.2 to PCI-E converters, allowing desktop machines with open PCI-E slots... -
Questions about the Killer Wireless-AC 1550
Some users have had questions about the Killer Wireless-AC 1550. This list will be updated as needed but, if your... -
Issues With Internet and General Network Connectivity
The following is a basic troubleshooting guide for all issues with the Internet and basic network connectivity. If you are... -
Wi-Fi Power Settings
Unfortunately, Wi-Fi drops and performance problems are all too frequent with Windows, and Microsoft has addressed the issue, essentially placing... -
Wi-Fi Adapter Disabling
Some users have reported that their wireless adapter seems to be disabling itself, or is disabled by Windows. There are... -
Driver Errors in Device Manager
This article explains how to address each error that a user may encounter while using Killer devices. Code 10 Error... -
Slow Network Speeds
If you are experiencing slow Internet or network speeds, you can follow this troubleshooting guide to address and correct the... -
Ad-Hoc and Hotspot Functionality with Killer Adapters in Windows 10
Users may wish to create an Ad-Hoc or Hotspot network with your Killer Adapter on your Windows 10 machine. With... -
Doubleshot Pro Setup and Use
Doubleshot Pro is a feature unique to the Killer Networking products. To take advantage of Killer Doubleshot pro, you must... -
Can the E2500/E2400/E2200 Be Used Wirelessly?
Users have asked if the E2500, E2400, and E2200 can be used wirelessly. These are Ethernet adapters, so they cannot... -
Cannot See Certain Wi-Fi Networks
Some users may experience issues with their Killer Wi-Fi adapter not being able to detect certain specific Wi-Fi access points.... -
Wi-Fi Channels 12 and 13
Some users have reported problems seeing Wi-Fi access points that are using channels 12 or 13. This issue is due to... -
Do Killer Network Adapters Support Link Aggregation/NIC Teaming?
No consumer-grade Windows platform natively supports Link Aggregation. To use Link Aggregation, you must be using an Enterprise-grade router with...