No Internet Access When Connected (Affects Ethernet AND/OR Wi-Fi) Some users may encounter an issue where they are unable to use the Internet even though they appear to be...
Wireless Not Working After Update / Code 10 Error Some users have contacted us regarding their Killer Networking adapters not working after a Windows Update. This issue has affected...
Wi-Fi Drops and Disconnects What does this mean for you, this means when you purchase a new device, and you are using it on...
Bluetooth or Wi-Fi Missing From Device Manager When this occurs, it is usually an issue of the BIOS or the operating system not enumerating the device properly....
Windows Update Slowed Or Broke Internet Connectivity Windows users will periodically run into situations where a Windows Update either slows or completely removes their ability to connect...
How to Discharge Your Machine to Reset Your CMOS This guide will cover how to discharge your machine to reset your CMOS, forcing your computer to re-enumerate its devices....
Will the Killer 1550 Work In My Desktop Mainboard? Some users have inquired whether the Killer Wireless-AC 1550 is compatible with their desktop mainboards. Most desktop mainboard M.2 slots...
Installing the Killer 1550 with an M.2 to PCI-E Converter The Killer Wireless-AC 1550 can be used in some M.2 to PCI-E converters, allowing desktop machines with open PCI-E slots...
Questions about the Killer Wireless-AC 1550 Some users have had questions about the Killer Wireless-AC 1550. This list will be updated as needed but, if your...
Issues With Internet and General Network Connectivity The following is a basic troubleshooting guide for all issues with the Internet and basic network connectivity. If you are...
Wi-Fi Power Settings Unfortunately, Wi-Fi drops and performance problems are all too frequent with Windows, and Microsoft has addressed the issue, essentially placing...
Wi-Fi Adapter Disabling Some users have reported that their wireless adapter seems to be disabling itself, or is disabled by Windows. There are...
Driver Errors in Device Manager This article explains how to address each error that a user may encounter while using Killer devices. Code 10 Error...
Slow Network Speeds If you are experiencing slow Internet or network speeds, you can follow this troubleshooting guide to address and correct the...
Ad-Hoc and Hotspot Functionality with Killer Adapters in Windows 10 Users may wish to create an Ad-Hoc or Hotspot network with your Killer Adapter on your Windows 10 machine. With...
Doubleshot Pro Setup and Use Doubleshot Pro is a feature unique to the Killer Networking products. To take advantage of Killer Doubleshot pro, you must...
Can the E2500/E2400/E2200 Be Used Wirelessly? Users have asked if the E2500, E2400, and E2200 can be used wirelessly. These are Ethernet adapters, so they cannot...
Cannot See Certain Wi-Fi Networks Some users may experience issues with their Killer Wi-Fi adapter not being able to detect certain specific Wi-Fi access points....
Wi-Fi Channels 12 and 13 Some users have reported problems seeing Wi-Fi access points that are using channels 12 or 13. This issue is due to...
Do Killer Network Adapters Support Link Aggregation/NIC Teaming? No consumer-grade Windows platform natively supports Link Aggregation. To use Link Aggregation, you must be using an Enterprise-grade router with...