• Settings Page: Setting Bandwidth and SpeedTest Errors

    We have had users report that they have had issues under the Settings Page. We will go over a few of the issues users reported and show you how to resolve them. The first issue is where users try to set bandwidth while not connected to the internet. The second…

  • Troubleshooting Issues with Miracast

    We have had some users report having issues with Miracast on their devices. There are many factors involved in troubleshooting this issue, that may cause Miracast to not work.  We will go over all of these factors and how to go through them step by step. You will want to…

  • Shrewsoft VPN Connectivity Troubleshooting

    We have had some cases where users have issues with connectivity when using the Shrewsoft VPN along with our ‘Killer Prioritization Engine’ technology (formerly referred to as ‘Advanced Stream Detect’). How to turn off the Killer Prioritization Engine. Open up the Killer Control Center, and you will find settings on…

  • Slow Speeds and Trouble Accessing Websites with Killer Prioritization Engine

    We have had cases where a small number of users have seen reduced Download and Upload speeds when having Killer Prioritization Engine (formerly referred to as ‘Advanced Stream Detect’) enabled. Also some users have reported that they are unable to access certain websites with Killer Prioritization Engine enabled. This issue…