Solve Most Killer Control Center Issues With A Clean Install

Clean Install The Killer Control Center

There have been many reports of issues with the Killer Control Center which can by performing a clean install of the Killer Control Center, as opposed to an update install, where the latest version is installed while an older version is in place. When troubleshooting, this is an excellent place to start. Here are the steps to perform a clean install of the Killer Control Center:

1. If you are using Windows 10 and don’t already know which build, find out which version of Windows that your machine is currently running. If your computer has completed the Windows 10 Spring 2018 update, you are running version 1803. Otherwise, or if you don’t know, continue reading.
   1. Click Start
      
   2. Type winver and press Enter
   3. A box will appear with some information about Windows. There will be a ‘Version” number. It will probably be either 1709 or 1803.
2. Download the correct installer for your version of Windows.
   

   If you do not have Internet connectivity on the affected computer, you may need to download the appropriate installer and the Killer Software Uninstaller to removable media, such as a USB thumb drive, using another device. If this is necessary, remember to copy the files to the affected computer before you begin, as the installer may not work correctly if started from external media. 

   1. Windows 7, Windows 8.1, and Windows 10 Version 1709 and below, or those using a Wireless-N 1103, 1102, or 1202, should download this installer:
      
      

      Killer Control Center 64-bit - for Windows 7, 8.1 & older Windows 10 versions

      Version: 1.5.1859
   2. Those using Windows 10 Version 1803 and above should, and not using a Wireless-N 1103, 1102, or 1202, should download the installer below. This includes those using a Wireless-AC 1435, 1535, 1525, or 1550 with Windows 10 1803 and newer:
      
      

      Killer Software Package - Windows 10 1803+

      Version: 2.0.1170
      
      This includes all Wireless-AC Wi-Fi adapters, which are labeled as “Wireless-n/a/ac.” “Wireless-n/a/ac” indicates a Wireless-AC adapter, not a Wireless-N adapter.
3. Download the Killer Software Uninstaller Tool:
   
   

   Killer Uninstaller

   Version: 1.0.2019.0311
4. Restart your machine by clicking Start > Power > Restart
5. Run the Killer Software Uninstaller Tool. It is not necessary to scan, and the scan may not find anything. Regardless, click Remove Killer Software, and give it some time to run. When it is finished, it will say “RESTART REQUIRED.”
6. Restart your machine by clicking Start > Power > Restart
   
7. Once your computer has booted back up, access  your temporary files folder and delete the contents
   1. Click Start
   2. Type %temp% and press Enter. Your temp folder should open.
   3. Delete all files in the temp folder. These are all temporary install files and are safe to delete. If you receive a prompt saying that a file cannot be deleted, you can safely select Skip All.
   4. Close the temp folder
8. Run the installer that you downloaded for the Killer Control Center.
9. Select Complete when asked “Complete Install or Custom Install.” The software package only installs the Killer Control Center and the device drivers.
10. Follow the remaining prompts to complete the installation.
11. Restart your machine if the installer requested a restart.
12. Test to see if the issue is resolved.