This article explains how to address each error that a user may encounter while using Killer devices.
- Code 10 Error on Network Adapter – Update the drivers. You can find the latest Killer Control Center, with the latest drivers, here with current versions of Windows 10 (1803+):
Windows 10 1803+, Killer E3100, Killer E3000, Killer E2600, Killer E2500, Killer E2400, Killer E2200, Killer Wi-Fi 6 AX1650, Killer Wi-Fi 6 AX500, Killer Wireless-AC 1550, Killer Wireless-AC 1535, Killer Wireless-AC 1435, Killer Wireless-AC 1525
- If that does not solve the issue, and/or the Ethernet adapter vanishes, you may need to click View > Show hidden devices at the top of Device Manager, and then follow our guide for clean installing drivers in Device Manager. Click here for that guide.
- Code 43 or 56 Error on Network Adapter – Right-click on the device, click Uninstall Device, do not click the checkbox, click Uninstall, then restart the computer by clicking Start > Power > Restart. The device will likely act normally upon restart. Update drivers by installing the latest Killer Control Center, which also installs the latest drivers, found here – https://support.killernetworking.com/software/
- Wi-Fi or Bluetooth Device Missing or Grayed Out from Device Manager – Click here to see the relevant KB article.