This article explains how to address each error that a user may encounter while using Killer devices.
- Code 10 Error on Network Adapter – Update the drivers. You can find the latest Killer Control Center, with the latest drivers, here for all Killer Wireless-n/a/ac (1435, 1535, 1525, 1550) and currently supported Ethernet adapters (E2200, E2400, E2500, E3000) with current versions of Windows 10 (1803+):
And here for all Killer Wireless-N adapters (1102, 1103, 1202), regardless of operating system version. Wireless-N adapters will use this version of the Killer Control Center in all builds of Windows 10. This version is also for Windows 7 and Windows 8.1 for all adapters. Please note that the 1550 does not have drivers for Windows 7 or 8.1.Windows 10 1803+, Killer E2200, Killer E2400, Killer E2500, Killer E2500v2, Killer E2600, Killer E3000, Killer Wireless-N 1202, Killer Wireless-AC 1435, Killer Wireless-AC 1525, Killer Wireless-AC 1535, Killer Wireless-AC 1550, Killer Wi-Fi 6 AX1650
If that does not solve the issue, and/or the Ethernet adapter vanishes, you may need to click View > Show hidden devices at the top of Device Manager, and then follow our guide for clean installing drivers in Device Manager. Click here for that guide.Windows 7, Windows 8, Windows 8.1, Windows 10, Killer E2200, Killer E2400, Killer E2500, Killer Wireless-N 1202, Killer Wireless-AC 1435, Killer Wireless-AC 1525, Killer Wireless-AC 1535, Killer Wireless-AC 1550
- Code 43 or 56 Error on Network Adapter – Right-click on the device, click Uninstall Device, do not click the checkbox, click Uninstall, then restart the computer by clicking Start > Power > Restart. The device will likely act normally upon restart. Update drivers by installing the latest Killer Control Center, which also installs the latest drivers, found here – https://support.killernetworking.com/software/
- Wi-Fi or Bluetooth Device Missing or Grayed Out from Device Manager – Click here to see the relevant KB article.